Frequently Asked Questions

magnifying glass with faq behind it

Frequently Asked Questions

Q:        What is the COVID Policy?

A:        Facemask are required for all individuals who are not fully vaccinated.  Our full policy statement is available at www.capespace.com/health-safety.

Q:        How do I get onto the internet?

A:        Select our Wi-Fi network (CapeSpace Wi-Fi), attempt to access a website (try CNN.com) to bring up our login screen.  If you are a member, enter your login and password; if you are a non-member enter your access code.

Q:        Can I talk or make phone calls in the common areas?

A:        Yes!  Just be considerate of neighbors and talk in a normal tone of voice.  No speaker phones or hands-free computer audio please.  Handset or headset required.  Please be aware of the volume of your voice.

Q:        How do I reserve a private office or conference room?

A:        Reserve by logging onto our member portal or by emailing us at info@capespace.com.  Phone booths/zoom rooms are available free to members up to two hours per day.  Rates for all other rooms can be found at www.capespace.com.

Q:        How can I print or make a photocopy?

A:        You will need a code.  Please contact us at info@capespace.com to be set up for printing and copying.

Q:        How do I log onto the member portal?

A:        Go to our website at www.capespace.com .  Click the Login button in the upper right corner.  Use your Wi-Fi credentials to log on.

Q:        Should I open the door for people knocking?

A:        NO.  We have a system for handling visitors at the door.  Please do not let them in unless they are your own expected and registered guests.

Q:        Do I need to clean up after myself?

A:        Yes, please be considerate of the next user and leave areas you have occupied as you found them.  Please do not leave dishes in the sink.  They may not find their way back to you.

Q:        What do I do if I have a problem/question and there is no staff here?

A:        For routine questions and requests, send us an email at info@capespace.com.  For door access and urgent requests text us at 508-300-9709.