About CapeSpace’s Wi-Fi Security



CapeSpace uses a Wi-Fi management tool called Satellite Deskworks. Deskworks utilizes a Network Check-In feature and integrates with the Microtik line of routers to provide increased online security without requiring WEP (Wired Equivalency Privacy) encryption.

The Network Check-In feature requires users to have either individual login credentials or the access code of the day, which must be granted by CapeSpace staff.

Users logged on with the requisite credentials can see only what individual users on the network allow them to see through the individual users’ settings. Appropriately credentialed users will be able to see, for example, network printers, but not the devices of other CapeSpace clients unless those clients have made their devices public. All users are advised to be aware of and appropriately maintain their own privacy settings.

The Microtik routers block all traffic to and from the network, so non-credentialed users cannot use the network in anyway, cannot see any users or devices on the network, and cannot infect the network with viruses. Within the network, authorized users are advised to appropriately maintain their own anti-virus protections.

Using this technology, WEP encryption is not necessary. No data can be tracked or “sniffed” by a device without the device having been granted access to the network. However, WEP encryption is available for users requiring it. It will require an extra password and additional charges may apply.

We are frequently asked why, if the network is secure, does it say “unsecured network” or appear without the lock icon when choosing networks. The security is at the next step. The user can only reach our splash page, which asks them to enter login credentials. They cannot go further or actually get onto our network without proper credentials.

For members requiring extra security, we can provide a private VLAN.